Last night, over 20 sysadmins from central Ohio gathered in Columbus to celebrate SysAdmin Appreciation Day, and everyone had a great time! If you missed it, here are some photographs of the event:
Big thanks to Warner from 2checkout.com, who ended up picking up our beer tab. It was greatly appreciated!
Incidentally, if you’re in the Columbus area, and you’re a Senior Systems Administrator looking for a great place to work, Warner has an opening on his team. You can find the job description here. He plays with a lot of cool toys and his work environment sounds really nice, so take a look at that position.
Thanks everyone who came out and shared a fun night of good food, good beer, and good stories.
It’s really great to see so many meetups. If your location isn’t listed, why not try starting your own? Let me know when you get it organized for next year and I’ll link to it too!
Of course, we SysAdmins celebrate, but it seems like every year, some sysadmins come out of the woodwork to complain, “No one knows it’s sysadmin day but system administrators! No one else celebrates! Maybe some day someone else will recognize this!”
Buck up, kiddo. I’m happy to say that SysAdmin Appreciation Day is well on its way to mainstream acceptance! How do I know? Because people are starting to commercialize it! We’re not to the magnitude of an actual holiday just yet, but I think we’ll get there – I really do!
It is kind of amazing how much SysAdmin Appreciation Day has grown in the last few years. It could be that I just wasn’t aware of an existing ecosystem, but it didn’t seem like there were the huge number of contests, videos, and run-up that it has now. For instance, in this month’s LOPSAgram, there no less than 7 Sysadmin-related contests going on!
Today my apartment complex upgraded their website to provide more features. One of the features was “Submit a trouble ticket”, where you filled out various fields such as “Category” and “Priority”. Then you wrote a description of the problem.
On a whim, I tried it out, since one of my windows had refused to latch, and my AC unit had been putting out a funky smell. I submitted two tickets, got immediate email notification that my tickets had been accepted to the queue.
Two hours later, a maintenance guy knocked on my door. He fixed my window, cleaned the AC unit, and fixed a latch problem on the sliding glass door that I had forgotten to report.
For those of you keeping score, my apartment’s maintenance department has a better Mean Time to Repair (MTTR) than any IT department I’ve ever worked in. And a trouble ticketing system that many companies would be envious of.
The next time someone in management tells you that you don’t need a ticketing system, tell them about my apartment complex. Maybe that will change their tune.
A blog for IT Admins who do everything by an IT Admin who does everything