March 19, 2009If you’ve ever done any sort of support over a telephone (and I suspect that you probably have), you know that miscommunication can cause big problems, especially when you’re having the other person type unfamiliar commands which cause headaches for you when they’re entered incorrectly. I’ve always wanted to memorize the standard phonetic alphabet that [...]
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February 22, 2009This was originally written on October 23rd, 2007 and post in my livejournal. It ends short, but the idea isn’t too bad, and the content isn’t yet out of date. As the internet has become ubiquitous over the past decade, it has become our primary research tool. Seemingly endless in the knowledge it contains, we [...]
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